After agreeing on the shipping costs, we convert the offer into a real order. You will then receive a confirmation by e-mail. As soon as the payment has been received, all information is transmitted to production and we will proceed with the manufacturing process Our production times are fast, e.g. sliding windows on average are produced between 3-4 weeks, casement windows often within 3 weeks. Our garage door often within 2 weeks. Pergola would be 2-4 weeks decided on your size. The production time can differ and will be estimated for each order separately. Should you have any questions throughout the entire process your sales representative will be happy to provide you with current order status, answer any questions and sometimes even provide pictures from the production floor showing your particular order.